Uber race costed an American women $28,639

U.S. Adina Camarasu
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Stop complaining about the tips you are giving to taxi drivers or for the expensive New Year’s Eve car rides.

In Philadelphia, a few kilometers have cost a woman exactly $ 28,639. She thought she was the subject of a bad joke the next day, when she received a notice from the bank, announcing her the account is blocked.

All accounts blocked, interminable explanations, etc. What exactly had happened?

A software error hyper-taxed the American woman. But the error was quickly resolved and everyone was happy. Uber says there is a good side of any blunder like this. That is drivers do not have access to customers’ personal banking information.

It was initially thought that was a fraudulent account, but actually Uber has assumed all responsibility for the error.

In the United States, where Uber was born, it became a very popular means of transport. As orders multiply, the probability of system errors multiplies too.

Across the world, New Year’s Eve is one of the busiest for Uber. In such moments of exceptionally high demand, to ensure the availability of a car, Uber uses dynamic pricing. In periods in which the number of applications is greater than the number of cars available, the system applies an algorithm that increases real-time prices to encourage more drivers to enter the online platform Uber and thus to balance supply and demand.

And for everything to become even grimmer, the woman received an email from Uber through which was announced that her account had been hacked.

Six days later, Uber returned with an email announcing the client that the money has not been withdrawn by a hacker, but was their fault. Uber had problems with the software that manages authorized payments. Client’s money was restored and she also received a compensation bonus from the company.

Although the ending was a happy one, FBI warned that in 2015 about one billion dollars were defrauded on the internet and a total of 19 632 incidents were reported.